Reporting potential threats
If you believe that the Webroot software is not finding something you suspect is spyware, adware, a virus, or a potentially unwanted program that you have on your computer, you can report it to the Webroot Threat Research Center. Webroot follows up on all reports to determine if it should add to its definitions.
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If you have a trial version, you cannot report potential threats.
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To report spyware or viruses:
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1.
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Make sure you are connected to the Internet.
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2.
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In the Icon panel, click Options.
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3.
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Click the Program tab.
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4.
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Click Report Potential Threat.
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The Report Potential Threat window opens. You can use this window to enter information about any problems you believe are related to spyware, adware, or viruses. In addition to your comments, the program will send a log that contains information about the items found on your computer.
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5.
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Enter your e-mail address in the first field. If you do not want Webroot to contact you about the problem, de-select the checkbox under the e-mail field.
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6.
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Enter a description of the problem in the Comments field.
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When the data has been transmitted successfully, a confirmation screen appears.
